Orders & Delivery
- Do the delivery company remove packaging?
- What happens if the carriers lose my parcel?
- I have just ordered one of your fitted wardrobes but I have changed my mind about one of the features – is it too late to change my order?
- I've just ordered one of your fitted wardrobes - what if something is missing or broken when it arrives?
- Can I provide additional delivery instructions?
- Will the carriers dismantle my old furniture?
- My order hasn't arrived
- I have not heard from your delivery company yet
- I've placed an order but heard nothing
- I've received only part of my order
- My order is arriving too soon and I am not ready to receive it what can I do?
- It's been longer than the estimated lead time and I still haven't received my order, what should I do?
- I've tracked my order with your delivery company and it says it's been lost, or has already been delivered, but I don't have it. What should I do?
- Can my order be sped up?
- My order is later than expected - what shall I do?
- How do I track the progress of my order?
- How do I know when my delivery will arrive?
- How can I contact your delivery company?
- What if my order is incomplete?
- What happens if I'm not there when delivery is attempted?
- Can you leave my delivery with a neighbour?
- Can I choose my delivery date?
- I was given a time slot and the delivery company have not arrived.
- I've waited in all day and my delivery did not arrive.