We use different delivery services depending on the size of the parcel
Small/Medium Parcels: If you’re not there when they try to delivery, our delivery partner will leave a card with your unique parcel reference number so you can arrange re-delivery
Large Parcels: Our delivery partner will contact you before the delivery to propose a delivery date and time frame and give you the option to reschedule this if it’s not convenient. If you’re not at home at the agreed time, your item will be returned to their warehouse. We might be able to arrange re-delivery but this might incur an extra delivery cost at the rate originally paid
*In all cases we would advise you try and be in on the original delivery date, so your items don’t stay too long in transit and you can enjoy them as quickly as possible*
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