What if my order is damaged?

We do our best to ensure the quality of all of our products. Despite the series of quality checks, occasionally products do arrive with damage. Should your product not arrive in perfect condition, our dedicated Customer Care Team is on hand to resolve the issue and to advise on the best solution, including refund or repair options.

In order to assist you with your query efficiently and feedback to our quality team, we ask that you include photographs of the damage when contacting us.